Welcome to the official website of Vagabond Festival (hereinafter referred to as “the Website”). This Website is operated and managed by Dustpanner Music Ltd. (hereinafter referred to as “the Company”), providing product display and sales services related to Vagabond Festival and Savage Festival merchandise.
Please read the following Terms and Conditions carefully before making any purchases. By using this Website, you are deemed to have accepted and agreed to be bound by all the terms stated herein.
1. Product Information
The products available on this Website include, but are not limited to: T-shirts, towels, water bottles, tote bags, and other related merchandise.
All product images are for reference only. Actual items may vary slightly due to lighting, screen display settings, and other factors.
2. Pricing & Payment
All product prices are listed in New Taiwan Dollars (TWD) and include applicable taxes.
We accept various payment methods, including credit cards, LINE Pay, and Apple Pay. The actual payment options available will be shown at checkout.
We only process orders after payment is completed. Cash on Delivery (COD) is not available. We appreciate your understanding.
Once the shipment has been arranged, the order is confirmed and can no longer be modified.
3. Shipping & Delivery
Your order will be shipped within five (5) business days after payment is confirmed (excluding weekends and holidays).
We currently offer delivery within Taiwan only. For special delivery needs, please contact us directly.
In cases of out-of-stock items, natural disasters, or other force majeure events that may cause delays, we will notify you proactively.
4. Return & Exchange Policy
Unless the product is defective or incorrectly shipped, we do not accept returns or exchanges.
If you receive a defective item, please contact us within 7 days of receipt with your order number and photos of the product. Requests submitted after 7 days of receipt will not be accepted.
Once the return/ exchange is approved, we will provide instructions for processing your request.
5. Intellectual Property
All content on this Website — including product designs, images, text, and logos — is the property of the Company or its licensed partners.
Any unauthorized use, modification, reproduction, or distribution is strictly prohibited.
6. Limitation of Liability
The Company shall not be held legally liable for any direct or indirect damages resulting from the use of this Website or the purchase of any products.
The Website reserves the right to update product information or modify service content at any time without prior notice.
7. Modifications to Terms
Any updates to these Terms and Conditions will be published on the Website.
Please review them periodically.
The Website reserves the right to modify, suspend, or terminate services at any time.
8. Disclaimers
All information provided on this Website — including product descriptions, pricing, inventory, and images — is maintained and updated to the best of our ability. However, we cannot guarantee complete accuracy or real-time updates. The Company will not be liable for any losses caused by information discrepancies.
Temporary interruptions, delays, errors, or data loss may occur due to system maintenance, updates, or third-party technical issues. The Company assumes no responsibility for any resulting inconvenience or damages.
This Website may contain links to third-party websites, which are provided solely for your convenience. The Company is not responsible for the content or security of these external sites. Accessing such sites is at your own risk.
Users are responsible for their own internet equipment and data costs. The Company is not liable for any issues related to the user’s device, network environment, or third-party platforms.
In the event of force majeure (e.g. natural disasters, war, epidemics, government orders), the Website may be unable to operate normally.
In such cases, the Company will not be held liable but will do its best to assist within reasonable capacity.
Latest Update : 23 June 2025
